![]() ![]() The FOS can usually get involved 15 days after you’ve raised concerns with the bank. It's free to escalate your complaint to the independent body, which looks at the evidence before deciding on what action is fair. If you're not happy with the way the bank has responded to your complaint you can report the case to the Financial Ombudsman Service (FOS). Wherever you want to get to in life, Lloyds Bank has a range of bank accounts and personal banking services to suit you.
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